Multilingual Borrower Experience, Automated.
Serve more borrowers. Save more time. Never lose a good lead again.
+1 (517) 624-4580
Most mortgage teams are stretched thin. Borrowers want fast answers, clear guidance, and communication they understand. But when follow-up is manual and multilingual support is limited, good borrowers slip away.
Slow response time = lost deals
Manual follow-up eats your team’s day
No-shows waste hours
Borrowers get confused or stuck
Language gaps break trust
More than 22% of U.S. borrowers prefer Spanish, Haitian Creole, or another native language. Most lenders can’t support them effectively. That means lost business — for no reason other than communication gaps.
Stand out instantly in your local market
Build trust with underserved borrowers
Increase conversion without extra staff
Become the lender borrowers actually understand
Mortgage Concierge AI™ automates your intake, follow-up, scheduling, no-show recovery, and document reminders in English, Spanish, and Haitian Creole — so every borrower gets fast, simple, clear communication from the very first touch.
Instant replies in EN · ES · HT
Automatic language detection
Pre-qualification questions
Appointment booking
No-show recovery
Optional document reminders + escalation (Phase B)
Human review routing
Internal alerts & notifications
Mortgage Concierge AI™ guides every borrower through a smooth, automated journey — from first contact to scheduling, follow-up, document collection, and human handoff when needed.
Lead enters via form, call, or text
AI replies instantly in the correct language
Borrower answers simple pre-qualification questions
System offers appointment booking automatically
If no-show → recovery messages go out
If documents are needed → optional reminders + escalation (Phase B)
Your team steps in only when it truly matters
Choose the automation level that fits your workflow.
All plans include fast response, pre-qualification, and automated follow-up.
Higher tiers include full multilingual support and advanced routing.
Full multilingual intake + follow-up
Conversational pre-qualification (non-underwriting)
Appointment booking + calendar reminders
No-show detection & rebooking
Human escalation paths
Internal alerts & routing
Multilingual intake + basic follow-up
Conversational pre-qualification
Appointment booking
Basic reminders
English-only automation
Conversational pre-qualification
Appointment booking
Basic reminders
Full multilingual automation in 5 languages
Advanced routing
Priority updates
Phase B builds on Phase A for teams that want document automation and extended follow-up. Phase A works fully on its own.
Secure document upload portal
Automated document request follow-up
Extended borrower follow-up
Internal alerts & escalation
Frequently Asked Questions
Does Mortgage Concierge AI™ replace my loan officers or CRM?
No.
Mortgage Concierge AI™ does not replace licensed professionals or your existing CRM.
It works as an engagement and follow-up layer that supports your team and escalates conversations to humans when needed.
Does this system underwrite loans or provide rates?
No.
The system does not underwrite, quote rates, or make lending decisions.
It focuses on borrower communication, preparation, and routing — staying within clear compliance boundaries.
Is document automation included in all plans?
Document automation is optional.
Phase A handles engagement through booking and show-up control.
Phase B can be added by teams that want secure document requests and extended follow-up.
Can I start without Phase B and add it later?
Yes.
Most teams start with Phase A and enable Phase B later if and when document automation becomes useful.
No rebuild is required.
Is this only for non-English-speaking borrowers?
No.
While the system is built to support multilingual borrowers, teams also benefit from faster response times, consistent follow-up, and better appointment reliability across all borrowers.
Who is Mortgage Concierge AI™ not a good fit for?
This system is not designed for lead generation or replacing licensed work.
It works best for teams that already receive inquiries and want to improve follow-up quality, borrower clarity, and show-up rates.
Become one of the first three lenders to launch Mortgage Concierge AI™ and lock in exclusive benefits. Founding Members shape upcoming features, pay no setup fee, and receive ongoing upgrades at no extra cost.
30% off your selected tier for life
$0 setup fee
Priority onboarding + white-glove support
Early access to new languages + features
Direct input into roadmap decisions
Exclusive “Founding Member” badge for your site
Only 3 founding member spots are available. Once they’re claimed, standard pricing applies.
Let’s walk through the system together and map it to your current borrower flow. You’ll see exactly how it saves time, recovers leads, and helps your team serve more people — without adding more staff.
Fast. Multilingual. Automated. Built for mortgage teams.
[email protected]
+1 (517) 624-4580

Helping lenders serve multilingual borrowers with clarity, automation, and speed.
Infinite Insight AI™ is a division of AC Innovative Ventures, LLC. Registered in the U.S. | Contact: [email protected] | +1 (517) 624-4580
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